Privacy Policy
Whelan Digital Pte. Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, request a service, or become a customer.
1. Who we are
Whelan Digital Pte. Ltd. is the controller responsible for your personal data.
Registration No: 202606538G
Registered address: 77 High Street, #10-12B, High Street Plaza, Singapore 179433
Email: sam@whelandigital.com
Phone: +44 7795 210266
2. Personal data we collect
We may collect and use the following categories of personal data:
- Identity data, such as your name, job title, and business name.
- Contact data, such as email address, phone number, billing address, and delivery or campaign location details.
- Business and campaign data, such as information about your business, services, target area, marketing goals, campaign details, and materials you provide.
- Transaction data, such as payment date, amount paid, service purchased, invoice details, and payment status.
- Technical data, such as IP address, browser type, device information, and website usage data.
- Marketing and communications data, such as your communication preferences and enquiries.
Payment card details are processed securely by third-party payment providers. We do not store full card details on our website.
3. How we collect personal data
We may collect personal data when you submit a contact form, email us, request a service, pay an invoice or payment request, provide campaign materials, communicate with us, or visit our website.
4. How we use personal data
We may use personal data to:
- Respond to enquiries.
- Provide quotes, proposals, invoices, and payment requests.
- Deliver local postcard marketing, direct mail, email marketing, copywriting, and related services.
- Manage customer relationships and service delivery.
- Process payments and maintain accounting records.
- Comply with legal, regulatory, tax, accounting, and reporting requirements.
- Improve our website and services.
- Send service-related communications.
5. Legal basis for processing
Where applicable, we process personal data based on one or more lawful grounds, including performance of a contract, legitimate interests, compliance with a legal obligation, and consent where required.
6. Sharing personal data
We may share personal data with trusted third parties where necessary to operate our business and provide services. This may include payment processors, banks, accounting providers, email service providers, website hosting providers, printers, distribution partners, contractors, analytics providers, and professional advisers.
We only share data where reasonably necessary and expect third parties to protect personal data appropriately.
7. International transfers
Because we work with customers and suppliers in different countries, personal data may be transferred internationally. Where required, we take steps to protect personal data in line with applicable data protection laws.
8. Data security
We use reasonable technical and organisational measures to protect personal data from accidental loss, misuse, unauthorised access, disclosure, alteration, or destruction.
9. Data retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, customer support, accounting, tax, legal, dispute, and reporting purposes.
10. Your rights
Depending on where you are located and which laws apply, you may have rights to access, correct, delete, restrict, object to, or request transfer of your personal data. You may also have the right to withdraw consent where processing is based on consent.
To exercise your rights, contact sam@whelandigital.com.
11. Cookies and analytics
Our website may use cookies or similar technologies to operate the website, understand website usage, and improve services. You can control cookies through your browser settings.
12. Third-party links
Our website may contain links to third-party websites, platforms, or payment pages. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies separately.
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
14. Contact
If you have questions about this Privacy Policy, please contact sam@whelandigital.com.